Privacy Policy

1. Information We Collect

• Personal information such as name, email, phone number, and address.
• Health-related information you provide for consultations, treatments, or appointments.
• Payment information when you use our billing or insurance services.
• Technical data like IP address, browser type, device information, and cookies.
• Communication logs such as emails or messages sent to our support team.

2. How We Use Your Information

We use the information to:

• Provide, personalize, and improve our healthcare services.
• Manage appointments, reminders, and patient follow-ups.
• Process payments securely.
• Communicate important updates, promotions, or changes in policies.
• Ensure security and detect fraudulent activities.
• Comply with legal, regulatory, and ethical obligations.

3. Sharing of Information

We do not sell your personal information. We may share data only with trusted partners such as:

• Healthcare providers and hospitals for treatment purposes.
• Payment processors to complete transactions.
• Legal or regulatory authorities if required by law.

All partners are bound by strict confidentiality and data protection obligations.

4. Data Security

We implement encryption, firewalls, secure servers, and access controls to protect your information. However, please note that no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and request a copy of your personal or health data.
• Request corrections to any inaccurate information.
• Request deletion of your data, subject to legal or medical record-keeping requirements.
• Opt out of marketing or non-essential communications.
• Withdraw consent for processing your data where applicable.

6. Cookies and Tracking

Our website uses cookies, analytics, and other tracking technologies to enhance user experience, analyze trends, and improve services. You can disable cookies through your browser settings, but some features may not function correctly.

For more information, please review our Cookie Policy.

7. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Third-Party Services

We may use third-party services for analytics, marketing, or cloud storage. These services may collect data according to their own privacy policies. We recommend reviewing third-party privacy policies before using linked services.

9. Retention of Data

We retain your personal and health information only as long as necessary for operational, legal, or regulatory purposes. After this period, data is securely deleted or anonymized.

10. International Transfers

If you access our services from outside India, your data may be transferred to and stored in countries with different data protection laws. We take necessary steps to ensure your data remains protected in accordance with applicable regulations.

11. User Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. You can manage your consent or withdraw it at any time by contacting us.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date will be displayed at the top of this page. We encourage you to review the policy periodically.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Marche Healthcare

Email: info@marchehealthcare.org